FAQs

When Should I Make A Reservation?

We always encourage customers to make reservations as soon as travel plans are finalized.  We suggest that you make reservations through our website for the tour that suits you.  However, if you have questions about a specific tour, feel free to call our office.

Are There Tour Minimums?

We prefer to run our tours with at least two people.  Your satisfaction is our number one priority and therefore, we will do our best to make an exception and accommodate a single guest if that situation occurs.

What If We Are Late For Our Tour?

Please do your best to arrive on-time to the designated meeting location.  We understand situations arise, but please keep in mind that if you are late, you will be holding up other eager tour participants.  If you are significantly late, we may have to leave without you as we do have a schedule to keep. Thank you for your understanding.

What Should I Bring?

Please refer to the specific tour page and you will see our recommendations.  In general, sunscreen and water are always an excellent idea.  The climate can change quickly in Central Oregon and therefore, it is wise to bring layers.  If you have any questions about what to bring, simply call or email ATB.

Is There An Age Requirement?

You know your child better than anyone, so it is difficult for us to assess this.  If they are too young to paddle board on their own, they can certainly go on the paddle board of an adult.  For the electric bike tours, we require a minimum height of 4ft. 10in.  Please contact us directly if you have specific questions regarding this.

What Is Your Cancellation Policy?

We understand that sometimes travel plans change.  If you cancel outside of 3 days, you will receive a 100% refund less the transaction fee.  Inside of 3 days, you will be refunded 50% of your money or will be offered credit on a future tour.  ATB tours will run rain or shine.  However, in the event of unsafe weather for our customers and guide, we will credit you for a future tour.

Do You Provide Food?

Yes!  Some of our tours include a full lunch along with beverages and others are just snacks and beverages.  Please refer to our specific tour pages to find out about your exact tour.

How Long Is Each Tour?

Please see each tour page for the specific duration of the tour.  Keep in mind this does not include transportation time.

Can My Dog Come On The Tour?

While we love dogs around here (and even have our own), it is not safe nor do we room for dogs on our tours.

Can I Tip My Guide?

Absolutely!  But this is completely up to you.  If you had a fantastic experience, feel free to tip your guide.

Our aim is to share our love of Central Oregon and guide you on an adventure that you will remember for years to come. While we strive for you to have an incredible experience, we also ensure that it is done safely.

info@adventuretoursbend.com   |   541-901-3188

Our aim is to share our love of Central Oregon and guide you on an adventure that you will remember for years to come. While we strive for you to have an incredible experience, we also ensure that it is done safely.

info@adventuretoursbend.com 
 541-901-3188

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